Renew MEP Olivier Chastel has asked the European Commission to evaluate the environmental footprint of online shopping returns and consider measures to reduce their impact, in a written parliamentary question submitted on 17 June 2026. The question targets the growing volume of returned goods, which generates extra transport, packaging, and often leads to products being devalued, resold at a loss, or destroyed.
Chastel specifically asks whether the Commission has assessed the environmental impact of online returns, including transport emissions, packaging waste, and the fate of returned products. He also inquires about possible measures to encourage online platforms and retailers to adopt more sustainable practices, such as better consumer information, reusable packaging, or greener logistics.
The question reflects concerns from consumer and environmental groups about the hidden costs of free or flexible return policies that encourage over-ordering and waste. If the Commission responds positively, it could lead to new regulatory or voluntary initiatives affecting e-commerce giants, logistics companies, and retailers across the EU. The Commission typically has six weeks to reply, and its answer will signal its stance on regulating the environmental aspects of online commerce.
Stakeholder impact - E-commerce platforms and retailers: May face new requirements to reduce returns or adopt sustainable packaging, increasing operational costs but potentially improving brand image. - Logistics and transport companies: Could see changes in return flows, with possible shifts toward more efficient, consolidated return logistics. - Consumers: Might experience less generous return policies or higher costs, but could benefit from clearer information on environmental impacts. - Environmental NGOs: Would welcome any move to curb waste and emissions from returns, but may push for binding targets rather than voluntary measures.