MEP Sophia Kircher (PPE) has asked the European Commission to clarify how it ensures consistent implementation of EU rail passenger rights, particularly regarding support services during delays and cancellations. In a written parliamentary question on 26 June 2026, Kircher highlighted that while Regulation (EU) 2021/782 sets common rules, national practices vary significantly, affecting passengers' access to meals, accommodation, and compensation.
The question focuses on three areas. First, Kircher asks how the Commission monitors the interpretation of terms such as 'practically available' and 'where practically possible', and what steps ensure railway undertakings document force majeure events coherently under Article 19(10), so passengers can challenge rejected claims. Second, she inquires about plans to harmonise national implementation, especially given exceptions for regional and suburban services in some Member States. Third, she seeks the Commission's view on minimum requirements for passenger care during prolonged disruptions, including provision of food, water, and emergency packs on trains.
Kircher's question reflects concerns that passengers in different Member States receive unequal treatment despite EU-wide rules. The Commission is expected to reply within approximately six weeks, and its answer will signal whether it plans to tighten enforcement or issue further guidance to ensure uniform application of rail passenger rights across the Union.